Montana Spirit Guest Lodge (“Montana Spirit,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, requesting information, making a reservation, or participating in one of our lodging, fishing, retreat, or special-event experiences.
This Privacy Policy explains the types of information we may collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Telephone number
- Mailing or billing address
- Reservation and travel dates
- Number of adults and children in your party
- Accommodation preferences
- Special-event or retreat selections
- Special occasion information
- Fishing or recreational interests
- Equipment rental requests
- Special requests or comments
- Payment and transaction-related information
- Communications you send to Montana Spirit Guest Lodge
Payment information may be processed through third-party payment processors. Montana Spirit Guest Lodge may not directly store complete payment-card information when payment processing is handled by an independent payment provider.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Dates and times of website visits
- General website interaction information
- Cookie and similar technology data
This information may be used to operate, maintain, secure, and improve the website.
3. How We Use Your Information
We may use information collected through the website to:
- Process reservation inquiries and bookings
- Communicate regarding accommodations or events
- Confirm availability
- Process payments, deposits, and refunds
- Provide requested services
- Coordinate arrival and departure information
- Respond to questions and customer-service requests
- Communicate important changes regarding a reservation
- Provide information about lodge experiences and special events
- Prevent fraud or misuse
- Maintain the security of our website
- Improve our website and guest experience
- Comply with applicable legal obligations
- Enforce our agreements and policies
4. Reservation Communications
When you submit a reservation, booking request, or contact form, you authorize Montana Spirit Guest Lodge to communicate with you regarding your inquiry or reservation using the contact information you provide.
These communications may include reservation confirmations, payment information, arrival instructions, updates, schedule changes, and other information necessary to provide your requested services.
5. Marketing Communications
Where permitted by law, we may occasionally send information regarding lodge availability, special events, fishing experiences, promotions, or other services.
You may opt out of promotional email communications at any time by following the unsubscribe instructions contained in the communication or by contacting montspirit@aol.com.
Opting out of promotional communications will not prevent us from sending transactional or reservation-related communications.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, understand website usage, maintain website functionality, improve performance, and support security.
Third-party services embedded in or connected to the website may also use their own cookies or tracking technologies.
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Third-Party Service Providers
We may use third-party companies to assist with services such as:
- Website hosting
- Reservation management
- Payment processing
- Email communications
- Website analytics
- Security and fraud prevention
- Technical support
These providers may receive information reasonably necessary to perform services on our behalf and are subject to their own privacy practices and legal obligations.
8. Information Sharing
Montana Spirit Guest Lodge does not sell your personal information in the ordinary sense of selling customer lists for money.
We may disclose information:
- To service providers working on our behalf
- To payment processors
- When necessary to complete a reservation or requested service
- When required by law, court order, or lawful governmental request
- To protect the rights, property, or safety of Montana Spirit Guest Lodge, our guests, or others
- In connection with a merger, sale, restructuring, or transfer of business assets
9. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no method of electronic transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete reservations
- Maintain business and financial records
- Resolve disputes
- Enforce agreements
- Meet tax, accounting, insurance, or legal requirements
Information that is no longer reasonably required may be deleted, anonymized, or securely retained where required by law.
11. Children’s Privacy
Our website is intended for adults arranging lodging and travel services.
We do not knowingly solicit personal information directly from children under 13 through the website. Parents or legal guardians making reservations involving children may provide information reasonably necessary for lodging arrangements.
If you believe personal information from a child has been submitted improperly, please contact us.
12. Your Privacy Choices
Depending on applicable law and your location, you may have rights relating to your personal information, including requesting:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of certain information
- Information about how personal information is used
To submit a privacy-related request, contact montspirit@aol.com. We may need to verify your identity before processing certain requests.
13. External Websites
Our website may contain links to websites operated by third parties.
Montana Spirit Guest Lodge is not responsible for the privacy, security, content, or practices of third-party websites. Please review their individual privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may revise this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date. Continued use of our website after an updated policy becomes effective constitutes acknowledgment of the updated policy.
15. Contact Us
Questions regarding this Privacy Policy may be sent to Montana Spirit Guest Lodge at montspirit@aol.com or through www.montspiritlodges.com.